When you Google the top skills needed in management, communication is always at the top of the list, it’s no surprise that communication skills rank high on what’s essential for success in business. A good manager must be able to lead others, encourage teams of associates to work together, empathize with employees, and make presentations. Whether through written or verbal communication, the need to be understood is always of high importance in the work environment.
For non-native speakers, the path to possessing effective communication skills and techniques might take additional training. Training may address pronunciation, voice projection and /or business communication skills.
The good news is that with a little work, you can gain the communication skills needed to be successful at your job and a prime candidate for the next promotion. Here are a few tips to help improve your communication skills in the workplace.
- Articulate all the syllables in a word. Leaving out syllables can be perceived as uneducated or unprofessional. Check out this video of frequently mispronounced words.
- Know the lingo. It’s vital to be knowledgeable about the words and phrases used in your profession, as well as any common idioms used in your region. When a co-worker comes in saying, “It’s raining cats and dogs outside,” you don’t want to be lost in confusion and miss an opportunity to connect.
- Project your voice, so you are easily heard. Look at your communication partner or the audience to ensure that your voice projects toward them. English requires a wider mouth position than many languages. The audience must hear you to take action on your message. Always use a microphone when given the opportunity.
- Check if you are challenging to understand. You can do this by talking with a close colleague or by recording yourself. It is always possible to improve. Consider working with a Communication Coach, skilled in accent modification, and business communication.
- Practice active listening. Communication is a two-way street that’s as much about listening and understanding the person you’re speaking with as it is about your own words. Show the person you’re talking with you using good eye contact and body language. Keep your head straight, as tilting to the left can look weak, and leaning forward looks aggressive. Try to keep from crossing your arms, which makes you look closed off and disinterested. Be sure to comment or ask a question that relates directly to the speaker’s message.
Here at Triad Speech Consultants, we help professionals learn to speak clearly and professionally, not only to be better understood but to find greater success in the workplace. Call us today for a free 30-minute strategy to learn the steps to take to improving your communication skills so you can advance to the next level in your career.