All-day long, we subconsciously and consciously contemplate this question. What’s in it for ME?! Your audience is asking this very question! They want to quickly hear that you are interested in them and that you are offering them value. The value you offer can range from pure entertainment, support, providing them a service, or educating them so their…

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Many words in English only differ by the ending sound. Leaving off the ending sound causes confusion in the minds or ears of your listener. Listen and watch this video to hear how closely some words sound. Practice enunciating ending sounds by counting (0-13) or try some tongue twisters. Two tongue twisters to try: Skunk…

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Research in both Germany and the United States says YES!  Speaking pattern can cause you to have a 20% lower salary than co-workers that use the country’s standard speaking style. The fact is that every person speaks with an accent. Our accent reflects the geographic region of our childhood and our native language. People can…

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When you Google the top skills needed in management, communication is always at the top of the list, it’s no surprise that communication skills rank high on what’s essential for success in business. A good manager must be able to lead others, encourage teams of associates to work together, empathize with employees, and make presentations.…

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Our current situation encourages us to reflect on our professional position, our career goals and how we may get to the next step. Often, the next career position requires us to both enhance and develop new skills. If you are considering a managerial position, consider your communication skills. Listener friendly speaking patterns are essential for managers. Professionals who…

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Have you ever had an experience where you were talking, but the person you were communicating with didn’t understand what you were saying? Communicating in a way that you are easily understood is important to both professional and social activities. My first and most important advice: Don’t stop talking! It is vital that we hear…

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One issue I often encounter with clients looking to improve the professional tone of their speech is upspeak. This is when you say sentences that are a statement but end with a rising intonation (tone or pitch) like you would a question. Find my podcast at the end of this post. Upspeak can be heard…

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Good communication skills are an important part of any successful business, from customer service to employee direction and interaction. The result of miscommunication can have a staggering effect on a company’s bottom line. David Grossman reported in his article “The Cost of Poor Communications,” a company with $100, 000 employees averages a loss of $62.4…

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